FAQ

Is the Watch mode totally free ?

 

The Watch mode and the alerts are free when you are connected with your bluetooth. If you receive a message from an opening alert, this will be charge from your georequests credit. Please, Don’t forget to stop the watch mode if the Smart Unit is not in your luggage.

Why am I being charged a georequests without doing a request?

 

Alerts will be generated when the Watch Mode is activated and the SmartUnit detects that your luggage has been opened.

 

The opening alert is sent to you by Bluetooth when your phone is connected to the SmartUnit. When you are not around, these alerts will be sent to your mobile phone by SMS, just like regular georequests and are charged on your georequests credit.

 

If you want to use the watch mode but don’t want to receive the opening alert, just set the alert sensitivity to the minimum.

GAIN PEACE OF MIND THROUGH OUT
YOUR TRAVELS WITH YOUR SMART-UNIT

90,000 suitcases are lost everyday by the airlines.
Enjoy your new travelling experience by placing the Smart Unit inside your luggage until its final delivery.

 

The Smart Unit locates your luggage at any time, any place around the world (wherever a cell phone GSM/GPRS network is available). Find your luggage immediately with the Smart Unit

TAKE CONTROL OF YOUR LUGGAGE

DOWNLOAD THE APP

is my device compatible? CLICK HERE